Meet the Founder - Brad O'Neill
Leader. Problem-Solver. Remote Work Visionary.
The Story
​
I’m Brad O’Neill — founder of Team Hatch and former Head of Operations for one of Australia’s fastest-growing hardware suppliers.
Over the past six years, I’ve travelled through the Philippines visiting BPOs across Clark, Angeles, Manila, Quezon, Pampanga, and surrounding hubs — sitting inside offices, speaking with management teams, auditing processes, and understanding exactly why Australian businesses struggle with traditional outsourcing.
At the same time, I was leading operations in Australia — flying to China for factory audits, negotiating multi-million-dollar retail deals, managing tenders with Bunnings, and building offshore teams that helped scale a business from $3M to $14M.
Very few people get to see both worlds at the level I did.
That became my unfair advantage — and the foundation for Team Hatch.​
​​
Why I built Team Hatch
​
I wanted a modern alternative — one built around speed, transparency, and fairness.
Team Hatch gives businesses:
✔ Candidates in 5–7 days
✔ 50–70% cost savings
✔ Full control with no lock-ins
✔ A BYOD model that removes the BPO overhead
✔ Direct access to world-class Filipino talent
No office tours.
No inflated margins.
Just great people, fast.
What I saw inside the BPO World
​
Across dozens of visits, the same issues came up:
• Slow recruitment
• Outdated systems
• Big overheads passed onto clients
• 2–4× markups on talent salaries
• A huge gap between what Aussie businesses need and what BPOs deliver
The talent wasn’t the problem.
The model was.
​