We specialize in remote roles across administration, finance, customer support, sales, operations support, digital marketing, and software development. If you don’t see your role listed, let’s chat — we can source niche talent too.

We offer clear hourly pricing starting from $11.50 AUD/hr for virtual assistants and $14.50 AUD/hr for bookkeepers. Our rates are all-inclusive and cover payroll, administration, compliance, FX conversion, and optional HR support.

We operate a BYOD (Bring Your Own Device) model — our talent works from secure home offices, saving you overhead without compromising quality. Unlike typical BPOs, we’re lean, transparent, and flexible with no long-term lock-ins.

We can present vetted candidates within 3-5 business days from your initial consultation. You choose, interview, and onboard — quickly and efficiently.

We offer a 60-day replacement guarantee. If your hire isn’t working out, we’ll replace them at no extra cost.

We use tools like Hubstaff or Time Doctor for time tracking and productivity. You’ll see logged hours each week and receive a monthly AUD invoice based on actual time worked.

Team Hatch handles payroll and compliance for Filipino workers. You pay us in AUD, and we pay the talent in PHP — including statutory deductions like SSS, Pag-Ibig, and PhilHealth.

Absolutely. They become an extension of your team. You assign tasks, provide training, and collaborate in your preferred tools (Slack, Zoom, Notion, etc.) — we support you in the background.

It includes everything from our Hire + Assist plan, plus onboarding support, weekly check-ins, productivity tracking, performance reviews, and priority access to replacements or additional hires.

At minimum, a communication platform like Zoom or Slack and a task system like Trello, Asana, or ClickUp. We can help guide you through system setup if needed.

No. Unlike direct hiring, Team Hatch handles all Filipino labor compliance and payroll obligations on your behalf.